HI everyone! I'm back. OMG I hate not having service. It really sucks. You don't know how much I missed being here. I have so many blogs to catch up on. I hope you all have good stuff for me to go read now. lol.
I really had it out with Comcast.
We had a huge storm on Friday night and it knocked out our phone and Internet service. We didn't get to call about it till Sunday since J had his B-day party and all on Saturday. So anyway, we call and they have us do all these tests and all on the computer and it still didn't work, so they said they'd send a technician out on Monday between 3 and 7. Don't you know after I spend my entire afternoon at home waiting they show up at 6:45. Uggg. The guy comes in does his thing, goes outside and does his thing and tells us that it's a outside line and it's there fault. Duh. And they will have my service up by that night.
Tuesday morning rolls around and guess what??? No service! I wanna kill them. So after being on hold for 25 min. talking to three people for a total of an hour I get told that it will be done within 24 hours. Well I'm not happy about waiting but okay.
Surprise surprise, I wake up this morning with still NO SERVICE! And mind you my phone is out too, so I'm running up all kinds of minutes on my cell phone. After again talking forever to two different people guess what I'm told????? "sorry mama, but you should be talking to a different department" What the FUCK!!!! Are you kidding me? After 5 freaking days they are only telling me this NOW???? I wanted to hurt someone. I flipped on the manager, yup that's right I got the manager on the phone. I'm all "do you even train your workers???? Why am I only getting this information now???" Totally flipped. Anyway, after talking to the RIGHT department it was fixed within 2 hours. They bumped it up to priority and had a technician come right out.
So tell me. Did you miss me and all my ranting and complaining??? Cause let me tell you I'm all bottled up here, I've got a lot more to vent about. lol. Stay tuned.
**Oh and by the way I'm talking on the phone to Rene when I took that picture of myself. lol.
Kids Say the Darnedest Things
10 years ago
Posts
11 Comments:
LMAO! Gawd customer service people get on my nerves. It's like they aren't even listening half the time! Glad to have you back!!!!!!!!
Thanks Mailyn! Oh and is it me or does my bottom lip look oddly big in that picture? I'm wondering if it's a good or bad pic. Hmmmm.
Welcome back. I hate stuff like that. Drives me crazy. They never seem to know what they're talking about.
HFS!! Comcast really does bite the big one! Oh, and your pic is nice (I love big lower lips)
YES!! We missed you!! Don't hold back, we want more MORE MORE!
Kelley,
Thanks, and I know. That was my entire point when I talked to the manager, EDUCATE YOUR EMPLOYEES!!!!
DC,
How many differant profile pics have you had now? lol. Do you make them or find them? Anyhoo, Comcast does bite the big one, you are correct. lol. And thank you, I think I'll leave this pic up for awhile then. Missed you too. And more is definetly coming.
OMGOSH JAZZ YOU NEED A NEW PHONE! That's the phone you're talking on when you're talking to me? Holy crap that looks like a Barbie phone, give that phone back to A and let's go get you a grown up one alrighty? hahah....
Glad you're back sweetie! Now I'm off to read some more of your other blogs that you called me about last night...and YAY you on winning the battle against Comcast! ;)
Hey don't bust on my phone! My brother is always saying it looks like a toy Phone. And it is like three differant pinks now. I don't know how the color changed all over. lol. But for Christmas I'm getting a new one. Cause the price goes down and I have a rebate! Woo hooo.
La Chou,
Thanks! and Thanks! lol.
you were gone?
LOL, thanks for noticing Tim! lol, my internet was out because of a storm for 5 days.
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